General terms and Conditions

General terms and Conditions

The general terms and conditions (hereinafter referred to as "gtc") apply to all legal transactions which are concluded via the online-shop of Campo-remo GmbH (hereinafter referred to as "online-shop"). The online shop is installed on the servers of Hoststar – Multimedia Networks AG (hereinafter referred to as "Hoststar"). The online shop is operated by Campo-remo Gmbh. The deliveries of the online shop are limited to the territories of Switzerland and the Principality of Liechtenstein. The offer is valid as long as the product can be ordered in the online shop and/or the goods are Available. The version of these GTC valid at the time of the order is Authoritative. Any terms and conditions of the customer that conflict with or deviate from these GTC will not be accepted. Campo-remo GmbH reserves the right to change these GTC at any Time.

1. Registration

The registration in the online shop is exclusively reserved for persons who are capable of business. There is no entitlement to registration in the online shop. The data required for the registration must be stated in full and truthfully by the Customer. The customer is responsible for updating his Data. The customer can request regular information by e-mail or unsubscribe from the e-mail information at any Time.

2. Products and Prices

The information about products in the online shop is carefully prepared. In the event of deviations from the information on the product, the information on the product shall apply. In the case of ambiguities and/or contradictions between the texts in the online shop, only the German text authoritative illustrations in the online shop serve as illustrations and may differ from the Original. The prices and costs mentioned on the product page contain the legal value added tax and are in Swiss francs (chf).

The prices for the products offered are valid on the day of the Order. Changes in taxes, fees, taxes or shipping costs may result in adjustments to the total in the order Confirmation.

3. Order and conclusion of contract

The products and prices in the online shop are considered as Offer. This offer can be withdrawn by Campo-remo GmbH in case of delivery impossibility or a faulty quotation. The arrival of an online order is displayed to the customer via general, automatically generated e-mails. The actual order will be confirmed to the customer by e-mail with a lot of price and costs. A contract between the customer and Campo-remo GmbH is only concluded with this confirmation of the Order. Campo – Remo GmbH may refuse to confirm the order without giving reasons or make an alternative proposal to the Customer.

4. Payment

All payment requests for products and services purchased through the online shops of Campo-remo GmbH are directly claimed by the Customer. In the case of payment by credit card or other instant payment means, The debit is carried out according to the requirements of the payment Institution. In case of cancellation, the amount will be returned to the credit card used be Credited. In case of advance payment The order will be processed after receipt of Payment. Cash payment is only possible in case of a pickup. Ordered products remain the property of Campo-remo GmbH until full payment to Campo-remo Gmbh. A pledge, transfer of security, processing or transformation without the express consent of Campo-remo GmbH is not permitted before ownership is Transferred.

5. Delivery

The ordered goods are ready for shipment within one working day. If items are not immediately available, the customer will be informed immediately. If the goods are undeliverable to the customer, Campo-remo GmbH is not liable. The delivery by Campo – Remo GmbH takes place exclusively in Switzerland and the Principality of Lichtenstein via POSTPAC. For orders from the other countries, the customer must organise the delivery himself via the carrier (3-pl) and provide the Packaging. For the handover of the goods to a carrier, costs are charged according to the information in the online shop. Shipping costs are made up of postage and packing Costs. They are calculated individually according to the type of delivery and weight and are shown in the course of the order Process. If the customer does not collect the products provided for collection within 10 calendar days, Campo-remo GmbH may cancel the order (dissolve the contract). In the case of an error in which the goods cannot be delivered in the ordered quantity, the actual quantity delivered is indicated on the definitive delivery Note. In the case of shortened or undelivered quantities, the customer cannot normally be delivered after Delivery. If an item is not delivered despite settlement, the corresponding amount will be credited to the Customer. There is no real or no compensation for the missing goods.

6. Test obligation

The customer must immediately check the delivered or collected products for correctness, completeness and delivery damages. Any complaints regarding quality and completeness must be communicated immediately, but at the latest within 24 hours after receipt of the goods of Campo-remo gmbh, otherwise the delivery is considered Accepted. Campo-remo GmbH is not liable for damage caused by transport or damage resulting from improper storage of the goods after takeover by the customer or his support personnel.

7. Liability and Disclaimer

The liability is based on the applicable legal regulations. In addition, Campo-remo GmbH is not liable for damages caused by one of the following reasons: improper, unlawful storage, termination or use of the products; Force majeure, in particular elemental, moisture, fall and Impact damage, etc., which are not to be represented by Campo-remo gmbh, and official Orders. Claims for damages arising from the impossibility of the performance, from breach of contract, from fault at the conclusion of the contract and from tort, are excluded, insofar as there is no intentional or grossly fahrlässiges Action. Liability for indirect damages, lost profits and consequential damages resulting from the use, due to faulty performance or loss of performance is excluded to the extent permitted by LAW.

8. Order changes

The Customer's order is binding for This. Subsequent changes to orders that have already been confirmed are not Possible. The cancellation of confirmed orders is possible up to 24 hours before delivery during the opening Hours. Any right of withdrawal, if any, is not affected.

9. Right of return

If the goods ordered by the customer arrive at the customer in a non-pleasurable condition, this Campo-remo GmbH has to contact IMMEDIATELY. If complaints about the quality of the goods are only later identified by the customer, this Campo-remo GmbH has to contact IMMEDIATELY. Campo-remo GmbH will, at its own discretion and with the Customer's agreement, rectify these defects free of charge or provide equivalent replacement. If no rectification of defects or replacement delivery is possible, Campo-remo GmbH will credit the corresponding amount to the Customer.

10. Final provisions

Should any part of these GTC be invalid or ineffective, this does not affect the validity and effectiveness of the remaining provisions and these GTC as a whole.

11. Applicable law and jurisdiction

All legal relations between Campo-remo GmbH and the customer are exclusively governed by Swiss LAW. The place of jurisdiction is thun, switzerland. thun, 15. September 2018